“CIOs say year over year: “BI is our top priority. Give me the budget and I will deliver a BI project.”
Decision making process
For most CIOs BI is just another IT project. Their main concern is usually the budget. CIOs will not fight for it like they do for infrastructural budget as they expect that an initiative (and budget) should come from business users.
CIOs have an important role. Most will make a market research before choosing a BI partner. CIO, who is later also a project leader, is responsible for business specifications (list of user demands) and technical performance (HW, SW). As they are aware the things can go wrong a proof of concept or a pilot project is a must.
BI projects bring less organizational changes than ERP projects and are less risky in organizational sense. Projects tend to depend more on BI partner, which is usually not their existing ERP partner. If a BI partner is experienced, company can expects a good but expensive project.
Customers decide to invest into a BI solution, not a reporting tool. There are a lot of services on top of license. Who and how can access the solution is important from day one and details about centralized reporting system are well planned. BI projects are custom-made projects, time consuming and expensive.
How to better serve these companies?
As companies know what they want and how to get there this leaves vendors to develop better and more affordable products. Offering well financing for a project can be an advantage.
“Real BI solution can be used as a platform for planning or consolidation solutions that are outside ERP.”
Suggestion what to buy: a platform
To cover demands of an enterprise with the budget of midmarket company can be a puzzle. In memory database solution are not robust enough to be put as a bare bone of corporate BI. Company should aim for a reliable BI solution (back-end part) that brings a tremendous business value as a basis and a BI platform for further development. The “dirty work” is done, the price is attractive and project can be delivered in predictable time schedule. If a BI solution includes data warehouse then adding a new data source will be easy and customer should not be worried about performance while still using many calculated measures.